Discover how Microsoft's System Center Service Manager provides an organization with a single, integrated platform to support their IT Service Management (ITSM) and IT as a Service (ITaaS) environment.
Through the use of automation, compliance, self-service portal, and standardization, Microsoft's System Center Service Manager can support the best practices found in the Information Technology Infrastructure Library (ITIL®) and the Microsoft Operations Framework (MOF). Service Manager also has built-in processes for Incident and Problem management, Change and Configuration management as well as Asset Lifecycle Management.
Offered Free by: Global Knowledge
See All Resources from: Global Knowledge